Privacy Policy
This Privacy Policy explains how USHomeBuyers collects, uses, and protects your personal information when you use our services.
Last Updated: July 10, 2025
1. Introduction
USHomeBuyers ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website at ushomebuyers.com (the "Website"), use our services, or communicate with us.
By accessing or using our Website or services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website or services.
2. Information We Collect
We collect several types of information from and about users of our Website, including:
2.1 Personal Information
Personal information is information that identifies you as an individual. We may collect the following types of personal information:
- Contact Information: Name, email address, mailing address, phone number
- Property Information: Address and details of the property you're interested in selling
- Financial Information: Information about your property value, mortgage, and other financial details relevant to a potential real estate transaction
- Communication Records: Records of your communications with us, including emails, phone calls, and text messages
2.2 Non-Personal Information
We also collect non-personal information that does not directly identify you, including:
- Usage Data: Information about how you use our Website, such as pages visited, time spent on pages, and navigation paths
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers
- Location Data: General location information based on your IP address
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy section for more details)
3. How We Collect Information
We collect information in the following ways:
3.1 Direct Collection
We collect information directly from you when you:
- Fill out forms on our Website (such as contact forms or property information forms)
- Communicate with us via phone, email, text message, or other direct communications
- Subscribe to our newsletter or marketing communications
- Participate in surveys, promotions, or other activities we offer
3.2 Automated Collection
We automatically collect certain information when you visit, use, or navigate our Website through:
- Cookies and similar tracking technologies
- Google Analytics and other analytics providers
- Server logs and usage data tracking
3.3 Third-Party Sources
We may receive information about you from third-party sources, such as:
- Public records related to real estate ownership and transactions
- Business partners and service providers who help us with our business operations
- Marketing partners and advertising networks
4. How We Use Your Information
We use the information we collect for various purposes, including:
| Purpose | Types of Information Used |
|---|---|
| To provide our home buying services | Contact information, property information, financial information |
| To respond to your inquiries and communicate with you | Contact information, communication records |
| To improve our Website and services | Usage data, device information, feedback |
| To send you marketing communications | Contact information, usage data |
| To comply with legal obligations | Various personal information as required by law |
| To protect our rights and interests | Various personal information as necessary |
5. Sharing Your Information
We may share your personal information with the following categories of third parties:
5.1 Service Providers
We share information with service providers who perform services on our behalf, such as:
- Website hosting and maintenance providers
- Customer relationship management (CRM) platforms
- Email and communication service providers
- Analytics providers
- Payment processors
- Title companies and escrow services
5.2 Business Partners
We may share information with business partners who help us provide our services, such as:
- Real estate professionals
- Lenders and financial institutions
- Home inspection services
5.3 Legal Requirements
We may disclose your information when we believe disclosure is necessary to:
- Comply with a law, regulation, or legal request
- Protect the rights, property, or safety of USHomeBuyers, our customers, or others
- Prevent or investigate possible wrongdoing
- Enforce our Terms of Service
5.4 Business Transfers
If USHomeBuyers is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.
6. Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
6.1 What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
6.2 Types of Cookies We Use
- Essential Cookies: Necessary for the functioning of our Website
- Preference Cookies: Enable the Website to remember your preferences
- Analytics Cookies: Help us understand how visitors interact with our Website
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements
6.3 Third-Party Cookies
Some cookies are placed by third parties on our behalf. These third parties may include:
- Google Analytics
- Google Ads
- Other advertising and analytics providers
6.4 Managing Cookies
You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:
- Delete cookies from your device
- Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
- Set your browser to notify you when you receive a cookie
Please note that if you disable or refuse cookies, some parts of our Website may become inaccessible or not function properly.
7. Your Privacy Rights
Depending on where you reside, you may have certain rights regarding your personal information. These may include:
7.1 For California Residents
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including:
- Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.
- Right to Delete: You have the right to request the deletion of your personal information we have collected.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
7.2 For All Users
Regardless of your location, you may have the following rights:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information about you.
- Marketing Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
7.3 How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.
8. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of data in transit using SSL technology
- Secure storage of personal information
- Access controls and authentication procedures
- Regular security assessments and monitoring
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you
- Legal obligations to which we are subject
- Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)
10. Children's Privacy
Our Website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by posting a notice on our Website prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
The date the Privacy Policy was last revised is identified at the top of the page.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
USHomeBuyers
9393 N 90th St Unit 102-333
Scottsdale, AZ 85258
Phone: (623) 500-6887
Email: privacy@ushomebuyers.com
We will respond to your request within a reasonable timeframe.